Holiday Return: With the original receipt, merchandise purchased between November 1 and December 31 may be returned for a full refund of the purchase price in the original form of payment through January 31 the following year.

These are the terms and conditions ("Sale Terms") that apply when you purchase products, gift cards, and/or e-gift cards ("merchandise") from the Abercrombie & Fitch ("A&F," "us," "we," or "our") Website. If you place an order for merchandise and at least one of the following situations applies to you, then you are confirming your acceptance of and agreement to be bound by these Sale Terms: (i) you placed an order via Abercrombie.com (desktop or mobile); (ii) you placed an order via the A&F mobile application; (iii) you placed an order via an A&F microsite; or (iv) you placed an order via the telephone. For the remainder of these Sale Terms, any order that matches at least one of situations (i) through (iv) listed previously may be referred to as an order that was purchased from the A&F "Website."
Because these Sale Terms are subject to change, we recommend checking these Sale Terms whenever you place a new order. If you have questions in regards to these Sale Terms and/or any aspect of your order, then please contact the A&F Customer Service Department by email at puffinca.com or by telephone at 0123-456789 or +1-123-456-789.

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Order and Acceptance

These are the terms and conditions ("Sale Terms") that apply when you purchase products, gift cards, and/or e-gift cards ("merchandise") from the Abercrombie & Fitch ("A&F," "us," "we," or "our") Website. If you place an order for merchandise and at least one of the following situations applies to you, then you are confirming your acceptance of and agreement to be bound by these Sale Terms: (i) you placed an order via Abercrombie.com (desktop or mobile); (ii) you placed an order via the A&F mobile application; (iii) you placed an order via an A&F microsite; or (iv) you placed an order via the telephone. For the remainder of these Sale Terms, any order that matches at least one of situations (i) through (iv) listed previously may be referred to as an order that was purchased from the A&F "Website."
Because these Sale Terms are subject to change, we recommend checking these Sale Terms whenever you place a new order. If you have questions in regards to these Sale Terms and/or any aspect of your order, then please contact the A&F Customer Service Department by email at puffinca.com or by telephone at 0123-456789 or +1-123-456-789.

Each part of an order that you submit to puffinca constitutes an offer to purchase merchandise. If you have placed your order through the puffinca Website, then, after A&F receives your order, you will receive an email from puffinca confirming receipt of your order (usually in minutes). If you do not receive an email from puffinca confirming receipt of an order that you placed, please contact the puffinca Customer Service Department at the contact information provided above before you attempt to resubmit the same order. Please note that puffinca confirmation of receipt of your order does not constitute acceptance of your order.

puffinca is not deemed to have accepted any part of your order until the requested merchandise has been shipped and puffinca has sent a Shipment Confirmation Email. You may track the progress of your order on the Order Help page.

If puffinca rejects your order due to an error in pricing and/or other information, then puffinca will notify you at the email address that you have provided. Once the error has been corrected, puffinca will ask you whether you would like to resubmit your order.

If puffinca has notified you that your order has been accepted by sending you a Shipment Confirmation Email, then you will not be required to pay a price that is greater than the Order Total that was displayed on the puffinca Website at the time at which you placed your order.

In certain locations, you may pay for an order using POLi, AstroPay, SafetyPay, Qiwi, Yandex, or WebMoney. In such instances, payment will be taken once the order has been placed for the entire purchase, including the shipping and handling charges. If you paid for your order with POLi, or AstroPay and you decide to cancel part or all of your order, then you will receive an email containing a link that you will need to access for the purpose of providing necessary bank details. Once this occurs, you will receive a refund within seventy-two (72) business hours.

If puffinca has distributed merchandise that is different from the description of the relevant merchandise (as displayed on the puffinca Website at the time at which you placed your order), then you may request a return or an exchange. Please note that, if you paid for your order with POLi, AstroPay, SafetyPay, Qiwi, Yandex, or WebMoney, we cannot offer an exchange option and you may only return the merchandise for a refund. For additional details, please review the puffinca Returns and Exchanges Policy outlined below.

Although it is unlikely that puffinca would refuse to accept an order, puffinca reserves the right to deny any order for any reason, including where the following situations arise:

Each part of an order that you submit to puffinca constitutes an offer to purchase merchandise. If you have placed your order through the puffinca Website, then, after A&F receives your order, you will receive an email from puffinca confirming receipt of your order (usually in minutes). If you do not receive an email from puffinca confirming receipt of an order that you placed, please contact the puffinca Customer Service Department at the contact information provided above before you attempt to resubmit the same order. Please note that puffinca confirmation of receipt of your order does not constitute acceptance of your order.

puffinca is not deemed to have accepted any part of your order until the requested merchandise has been shipped and puffinca has sent a Shipment Confirmation Email. You may track the progress of your order on the Order Help page.

If puffinca rejects your order due to an error in pricing and/or other information, then puffinca will notify you at the email address that you have provided. Once the error has been corrected, puffinca will ask you whether you would like to resubmit your order.

If puffinca has notified you that your order has been accepted by sending you a Shipment Confirmation Email, then you will not be required to pay a price that is greater than the Order Total that was displayed on the puffinca Website at the time at which you placed your order.

In certain locations, you may pay for an order using POLi, AstroPay, SafetyPay, Qiwi, Yandex, or WebMoney. In such instances, payment will be taken once the order has been placed for the entire purchase, including the shipping and handling charges. If you paid for your order with POLi, or AstroPay and you decide to cancel part or all of your order, then you will receive an email containing a link that you will need to access for the purpose of providing necessary bank details. Once this occurs, you will receive a refund within seventy-two (72) business hours.

If puffinca has distributed merchandise that is different from the description of the relevant merchandise (as displayed on the puffinca Website at the time at which you placed your order), then you may request a return or an exchange. Please note that, if you paid for your order with POLi, AstroPay, SafetyPay, Qiwi, Yandex, or WebMoney, we cannot offer an exchange option and you may only return the merchandise for a refund. For additional details, please review the puffinca Returns and Exchanges Policy outlined below.

Although it is unlikely that puffinca would refuse to accept an order, puffinca reserves the right to deny any order for any reason, including where the following situations arise:

Some orders cannot be processed due to erroneous information that you have provided, which includes, but is not limited to:

• Incorrect credit card or debit card number, expiration date, and/or security value.
• Incorrect information regarding all other payment types.
• Incorrect billing information (e.g. if you provide billing information that is inconsistent with the information your financial institution has on record).
• Insufficient or incorrect information regarding your shipping address (e.g. street address, city, state, zip or postal code, etc.).
• Suspected fraudulent information.

Delayed Shipment or Unavailability of Merchandise

If an item of merchandise is delayed out of the puffinca fulfillment center or becomes unavailable, or if there is an error on our Website pertaining to the order (e.g. an error relating to the price and/or description of merchandise), then puffinca may cancel the order. If this occurs, A&F will contact you so that you are aware of the situation.

Reshipping of Merchandise

puffinca policies do not allow merchandise to be reshipped in any way. Any order that is being shipped to a "Freight Forwarding Company" will not be accepted. For a complete listing of countries to which A&F ships, visit the Shipping & Handling page.

Resale of Merchandise

puffinca is a private label brand. In order to protect puffinca intellectual property rights, any suspected resale of merchandise for personal and/or business profit is strictly prohibited. puffinca will not accept any order that is deemed to possess characteristics of reselling. puffinca reserves the right to cancel any subsequent order from such customers.